Resident FAQs

There are a few options to pay rent; you can send payment in the mail, bring payment to the office, or pay online using the tenant portal. There will a convenience fee of $4.95 to use ACH payment and a fee of $84.95 to use credit/debit card.

Rent is considered late on the 4th each month. A 10% late fee will be added to your account.

Log into your tenant portal and submit a repair request. Or you can call the office at 843-654-9140. A vendor will call you directly to set a time to go out to the property.

CRP has 30 days after the end of the lease to refund a security deposit.

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When you move into the property you’ll receive a move-in inspection report. You’ll notate any issues or scuffs on the report. When you move out of the property, CRP’s repair coordinator will review the move-in inspection report; anything not notated on the report will determine if there will be a deduction from the security deposit.

You’ll receive instruction on how to login to the tenant portal when you move into the property. If there’s an issue with logging in please contact CRP at 843-654-9140 and someone at the office will assist you.

Charleston Rental Properties

1007 Johnnie Dodds Blvd.

Suite 133

Mt. Pleasant, SC 29464